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EMPLOYEE HANDBOOK


Version No: 1.0 Date: 1st May 2019

Table of Contents



MISSION STATEMENT


Defining Health Services Purpose of Nursing Facilities STNA/CNA

LPN RN


POLICIES & PROCEDURES 1:1 PERSONNELPOLICY

    1. HIRING PROCEDURES 1.2b ORIENTATION

    2. CODE OF CONDUCT

    3. BENEFITS


EMPLOYEE INFORMATION

    1. DEFINITION OF EMPLOYMENT STATUS

    2. HOURS OF WORK

    3. SCHEDULING AND TIME-OFF & UNANTICIPATED ABSENCES

    4. DRESS CODE

    5. PUNCTUALITY

    6. PROFESSIONAL BEHAVIOR

    7. WORKER COMPENSATION

    8. WAGES AND SALARY

    9. NON-DISCLOSURE OF INFORMATION

    10. DISCIPLINE, COMPANY RULES AND TERMINATION

    11. GENERAL INFORMATION

    12. STANDARDS AND PROCEDURES RULES

    13. SAFETY IN THE WORKPLACE


REQUIRED TEST AND INSERVICES

    1. HIPPA

    2. OSHA AND INFECTION CONTROL

    3. TRANSFRRING AND LIFTING

    4. RACE AND FIRE

    5. CONFIDENTIALLY

    6. PATIENT/CLIENTS RIGHTS AND RESPONSIBILITIES

    7. HOME SAFTY

    8. REPORTING REQUIREMENTS REGARDING ELDERS


JOB DESCRIPTION(S)

    1. STATE TESTED NURSING ASSISTANT/CAN/HHA

    2. LICENSED PRACTICAL NURSE

    3. REGISTERED NURSE

MISSION STATEMENT


At Veracity Resourcing and Services LLC, “VRS” our mission is to improve the health of those we serve in the community with a commitment to excellence in all that we do. Our goal is to provide quality care staff and

services that set community standards and exceed customer' expectations in a convenient, cost-effective and accessible manner.

Defining Health Services:

Purpose of Nursing Facilities

Long term care refers to a continuum of medical and social services designed to support the needs of people living with chronic health problems that affect their ability to perform everyday activities. Long-term care services include traditional medical services, social services, and housing. The goals of long term care are much more complicated and considerably more difficult to measure than the goals of acute medical care.

STNA/CNA

Home health aides provide assistance to the chronically ill, the elderly, and family caregivers who need relief from the stress of caregiving. Many home health aides also work in assisted living facilities, which provide independent living in a homelike group environment, with professional care available as needed. As advances in medicine and technology extend the lives of people with chronic illnesses, the number of people needing health care will increase. The need for home health aides will also increase.

LPN

Home Health Care LPN is a highly qualified health care provider who through education and experience possesses a distinct body of knowledge and skills. He/she applies that knowledge and skills in assessing and evaluating client response to actual or potential health problems. The Home Health Care LPN promotes and restores clients’ health by providing skilled care and collaborating with HOC Supervisors, co-workers and other medical professionals engaged in the care of the client.

RN

A Registered Nurse administers skilled nursing care to patients on an intermittent basis in their place of residence. This is performed in accordance with physician orders and plan of care under the direction and supervision of the Director of Clinical Services/Nursing Supervisors.

POLICIES & PROCEDURES


1:1 PERSONNELPOLICY:

VERACITY RESOURCING AND SERVICES LLC. “VRS” Strives.


    1. CODE OF CONDUCT

      • General Policy-

        Veracity Resourcing and Services LLC. is committed to achieving high standards of business and personnel ethics for the company, employees and staff. Through performance in accordance with these standards, the company and all its employees will merit and enjoy the respect of its clients, the public, the business community, and regulatory authorities.

        It is the personal responsibility of all employees to acquaint themselves with the legal and policy standards and restrictions applicable to their assigned duties and responsibilities, and to conduct themselves accordingly. Over and above the strictly legal aspects involved, all personnel are

        expected to observe high standards of business and professional ethics in the discharge of their assigned responsibilities. All healthcare professionals working for Veracity Resourcing and Services LLC. are expected to adhere to the Code of Conduct for the institution in which they work in addition to the Veracity Resourcing and Services LLC. Code of Conduct.


      • Employee and Staff Conduct

        Each employee and staff member must avoid any action, relationship or situation, which could jeopardize or impair the confidence or respect in which Veracity Resourcing and Services LLC. is held by its clients and the public. Employees shall comply fully with all applicable statutes and regulations. Willful and knowing disregard of the law may result in severe penalties. In its many business activities, Veracity Resourcing and Services LLC. engages in vigorous, fair and ethical competition. Discussions and agreements with competitors concerning pricing or other competitive policies and practices are strictly prohibited.

      • Confidential Information

        Employees frequently have access to confidential information concerning Veracity Resourcing and Services LLC. and other employees and members of staff. Safeguarding confidential information is essential to the conduct of our business. Caution and discretion must be exercised in the use of such information, which should be shared only with those who have a clear and legitimate need and right to know. No employee shall disclose confidential information of any type to anyone except persons who need to know in the performance of their job as is required by a government agency or third party. Information regarding a member of Veracity Resourcing and Services LLC. staff may not be released to third parties, government, or other organizations, without the consent of the person involved.

      • Service and Patient Concerns

        The mission of Veracity Resourcing and Services LLC. is to provide high quality services to all our existing and prospective clients. The company endeavors to give prompt, courteous and accurate response to inquiries and complaints received. When adjustments are warranted due to billing or administrative errors, employees will make them promptly and courteously. Equally important, we seek to continuously improve policies, procedures, services and products that contribute to client satisfaction.

        Veracity Resourcing and Services LLC. is committed to promoting consideration of all values and preferences and protecting the rights of all.


      • Integrity of Records and Compliance with Accounting Procedures

        Accuracy and reliability in the preparation of all records is mandated by law. It is of critical importance to the corporate decision-making process and to the proper discharge of Veracity Resourcing and Services LLC. financial, legal and reporting obligations. All bills rendered must

        accurately reflect the services provided and shall properly and accurately record those services. All business records, expense accounts, vouchers, payroll and service records and other reports are to be prepared with care and honesty. False or misleading entries are not permitted. All corporate funds or assets are to be recorded in accordance with applicable corporate procedures. Compliance with accounting procedures and internal control procedures is always required. It is the responsibility of all employees to ensure that both the letter and spirit of corporate accounting and internal control procedures are always strictly adhered to.

      • Administration of the Code

        The statements set forth in this Code of Conduct are intended as guidelines for the employees. Employees are encouraged to seek guidance regarding the application or interpretation of this Code of Conduct and are expected to cooperate fully in any investigation of a potential violation. Routine questions of interpretation regarding the Code shall be directed to the Corporate Compliance Officer. If any employee believes the Code, or particularly the Compliance Plan may have been violated, the employee promptly shall report the potential violation to senior management. Violation of the Code of Conduct and the Compliance Plan may be disciplined by Veracity Resourcing and Services LLC. up to and including dismissal. However, the Code of Conduct and the Compliance Plan do not set forth all the reasons or situations in which employees may be disciplined.

      • Reporting Mechanisms

      One of the key ingredients of an effective compliance program is the development of a system, which employees can use to report questionable behavior without fear of retaliation. Some examples of behavior that should be reported include the following:

      A serious breach of employee confidentiality by a co-worker Accepting bribes or kickback from a vendor

      Unethical or illegal activities by any co-worker

      Employees are expected to bring these types of issues or concerns to their immediate supervisor. If an employee feels that their concerns are not properly resolved or if the problem involves their supervisor, employees must contact the next level of management.


    2. BENEFITS

Workers Compensation Insurance and Professional Liability Insurance: Each Veracity Resourcing and Services LLC. employee is automatically and immediately covered by the Veracity Resourcing and Services LLC. corporate insurance policies.

Health Benefits: employees may be eligible to participate in the company sponsored group health insurance program available at the time of the employee’s eligibility. Information about the plan and eligibility requirements can be provided by your recruiter. Participation in this plan is optional.

PTO- Veracity Resourcing and Services LLC. active fulltime employees working at least thirty

(30) hours a week, is eligible for up to 40 hours of PTO. PTO will be prorated based on total hours worked in a twelve (12) month period. PTO is paid out on base pay rate.

EXAMPLE: Total hours worked in a twelve (12) month period

Divided by 52 weeks equals amount of PTO hours earned up to 40 hours. 1560 divided by 52= 30 hours of PTO

Holiday Pay- Veracity Resourcing and Services LLC. Starting day one (1). Employees must work the scheduled day before and the day after the holiday, to be eligible.

Bonus Pay- Veracity may offer an hourly bonus pay to its employee for picking up a last-minute need or working an extended work order. Veracity reserves the right to offer or retract a bonus offer at any time and for no reason. Bonuses may not be clubbed with other offers. All bonus pay is taxable.

Facility-offered Bonus: From time to time, client facility may extend an offer of bonus to Veracity to staff a last-minute shift opening. Veracity reserves the right to extend all or portion of that bonus monies to its employee working that last-minute shift opening. In most cases, Veracity will offer a portion of that bonus.

All bonus pay is taxable and may not be clubbed with other offers.

A Veracity employee is NOT to accept any bonus offers directly from the client facility. Such offers are to be communicated to the Veracity office immediately. Veracity will work directly the client facility to validate the offer. Hence, all bonus offers are to be pre-approved by Veracity management.

Veracity is NOT to entitled to pay the employee any of bonus monies if that bonus offer wasn’t pre-approved by Veracity. Employee assumes the risk of non-payment of bonus monies if that bonus offer was not pre-approved by Veracity.

All facility-offered bonus is subject to administrative and processing fee of minimum of $50 dollars or 25% of bonus offer whichever is greater.

EMPLOYEE INFORMATION


    1. DEFINITION OF EMPLOYMENT STATUS:

      Nature of Employment: All employment with Veracity Resourcing and Services LLC. is at will. Employment with Veracity Resourcing and Services LLC. is voluntarily entered into, and the employee is free to terminate the employment relationship (resign) at will at any time, with or without cause. Similarly, Veracity Resourcing and Services LLC. is free to terminate the employment relationship at will at any time, with or without cause.

      Employee Employment: Employment whereby Veracity Resourcing and Services LLC. will attempt to provide employee with assignments that meet employee’s specific availability. The employee has not guaranteed their services to Veracity Resourcing and Services LLC. Veracity Resourcing and Services LLC. has offered no guarantee of any work to said employee.

      No- Call/ No Show: It is understood that if an employee of Veracity Resourcing and Services LLC. is a no call no show it will be considered a voluntary termination on the part of the employee.

    2. HOURS OF WORK

      Work Week: All employees are paid one (1) time per week. Veracity Resourcing and Services LLC. workweek begins on Monday and ends on Sunday. Some Veracity Resourcing and Services LLC. clients may operate under a different workweek schedule. Your Veracity Resourcing and Services LLC. manager will advise you when such an exception exists.

      Work Day: Hours are determined by the client to whom the employee is assigned in consideration with the preferences of Veracity Resourcing and Services LLC. employees.

      Each employee is paid only for the hours that the employee works.

      Note: When required by the client, an employee may be MANDATED to take various unpaid breaks during their shift. Veracity Resourcing and Services LLC. Services Manager will make you aware of these ad-hoc requests. Please do keep Veracity Resourcing and Services LLC. apprised of any scheduling requests by the client.

      Overtime: There is no overtime at all for field staff and by signing this handbook you agree to these terms and conditions.

      Timesheets and How to Get Paid: Veracity Resourcing and Services LLC. employee timesheet is the mechanism used by the company to determine the pay that an employee will receive.

      Employees are scheduled to be paid weekly for the previous week’s work. Employees will complete the Veracity Resourcing and Services LLC, timesheet on a weekly basis. Signed timesheets are due in our office on MONDAY by 10:00 Am. Employees are responsible to ensure that all timesheets are filled out properly and signed by the client before bringing in.


    3. SCHEDULING AND TIME-OFF AND UNANTICIPATED ABSENCES

      General Rule: It is very important that the employee give as much notice as possible to the company when the employee cannot go to work.

      Unanticipated Absence: Employee will notify the company at least four (4) hours prior to starting time. When notifying Veracity Resourcing and Services LLC. if the call is placed after regular hours, the employee will be able to speak with the on-call supervisor.

    4. DRESS CODE:

      All employees are expected to present themselves as healthcare professionals. Any special dress requirements will be addressed with the employee upon hire.

      • Scrubs only for all field staff

      • Close toe shoes only for field staff

      • Must be clean and neat at all time

      • Nails must be clean, trim, and at appropriate length

      • Jewelry try to keep at a minim do to safety of patient/clients


    5. PUNCTUALITY:

      Punctuality is critical. Once an employee has accepted a scheduled assignment(s), the schedule must be strictly followed. The employee must arrive at the agreed upon time and complete the scheduled shift. If on occasion the employee will arrive late to their assigned facility, the employee is required to call the company office and notify a Staffing Coordinator and/or On Call Manager.

    6. PROFESSIONAL BEHAVIOR:

      In addition to the Statutory Rules and Regulations, Practices Acts and various Nursing Association rules for the profession, there are defined standards of Profession, which must be followed as a Veracity Resourcing and Services LLC. employee:

      • Veracity Resourcing and Services LLC. employees must treat people with compassion and kindness.

      • Veracity Resourcing and Services LLC. employees must treat people courteously and respectfully.

      • Veracity Resourcing and Services LLC. must never use foul language, raise their voices in anger or exhibit aggressive behavior toward others.

      • Veracity Resourcing and Services LLC. employees must respect the beliefs and opinions of others.

      • Veracity Resourcing and Services LLC. must strive to be non-judgmental of others.

    7. WORKERS’ COMPENSATION:

      The procedure of a work-related injury is as follows:

      • The employee shall seek immediate medical attention.

      • The employee shall report the incident to a Veracity Resourcing and Services LLC. representative within 24 hours of seeking medical attention.

      • The employee shall be required to complete a Veracity Resourcing and Services LLC. incident report.

      • Veracity Resourcing and Services LLC. may require the employee be drug tested within 24 hours of incident.

    8. WAGES AND SALARY:

      It is the company’s policy to pay the wages that are highly competitive. Veracity Resourcing and Services LLC. and the employee will keep all salary and performance evaluation information strictly confidential.

      Employee will have a base pay rate, anything other than the base rate will be consider a bonus. Overtime will be paid at the employee base rate.

      Veracity as the right to change employee base rate of pay to state minimum wage if employee breaks company policies that are listed in handbook & policy book. If employee quits without notice or is terminated, employee is subject to minimum wage as well. By signing this handbook, you are agreeing and understanding to the minimum wage terms. This incudes the employee welcome letter.

    9. NON-DISCLOSURE OF INFORMATION:

      The protection of confidential business information, trade secrets and patient information is vital to the interests and success of Veracity Resourcing and Services LLC. such confidential information includes but is not limited to the following examples.

      Compensation/ salary information Benefits information Client/facility lists:

      Performance appraisal information: Patient Information.


    10. DISCIPLINE, COMPANY RULES AND TERMINATION:

      Consistent with the Standards of Conduct that each employee agrees, in writing to observe.

      Below is a list of rules that should help to guide your conduct. Violation of the following rules will be the subject to termination of employment at the sole discretion of Veacity Resourcing and Services LLC.

      • Unacceptable job performance, which may be identified through Q&A reporting.

      • Suspension, revocation or other legal impairment to employee’s professional license.

      • Insubordination; or immoral conduct of any kind.

      • Theft or dishonesty.

      • Falsifying application for employment; or falsifying time records.

      • Behavior inconsistent with company policy.

      • Intimidation or coercion of the other employees.

      • Revealing or discussing confidential information with non-employees.

      • Revealing or discussing confidential patient information of any kind unless required by law.

      • Illegal possession of controlled substances.

      • Using company/facility time for personal use.


    11. GENERAL INFORMATION

      • Office Hours: Veracity Resourcing and Services LLC. offices are open Monday through Friday from 8:00 AM to 4:00 PM

      • On-Call Service: Veracity Resourcing and Services LLC. has an on-call phone that you will call for after hours.

      • Telephone Usage: Clients telephone lines are not for personal except for urgent and important reasons. Your family and friends can call Veracity Resourcing and Services LLC. at any time, and Veracity Resourcing and Services LLC. will get a message to the employee.

      • Solicitation: There will be no solicitation of fellow workers in the assigned facility during work hours.

      • Grievance Procedure: Any employee who feels that he/she has been the victim of discrimination because of race, color, religion, national origin, sex, age, handicap, or a victim of

        sexual harassment within the assigned facility or with a client should contact Veracity Resourcing and Services LLC.

      • Physical Exam: All employees must receive an annual physical examination and will maintain their CPR/First Aid certification, which can be done at the facility.

      • Licensure: Employees are required to maintain a license in good standing in the state of Ohio.

      • Revisions: This Employee Orientation Guide may be revised from time to time as Veracity Resourcing and Services LLC. deems necessary and appropriate. Any revised editions of this Orientation Guide will be delivered to all employees.

    12. STANDARDS AND PROCEDURES RULES

      • You are only to perform duties as defined with your job description as well as the duties described on the care plan as directed by the supervisor.

      • You are only to perform scheduled work hours. Hours that vary from the schedule will not be paid unless prior approval was given from the office.

      • Abandonment during a shift will result in your termination and may result in prosecution by the state of Ohio.

      • Never accept gift or money from patient/clients.

      • Private employment with any customer is not to be contracted at any time. This is grounds for termination.

      • Falsification of time slips will result in immediate termination of employment.

      • Time slips will be considered invalid if not signed by the customer at the end of each assignment.

      • Time slips must be turned in on Mondays by 10:00 AM for the previous week in order to be on the next payroll.

    13. SAFETY IN THE WORKPLACE

As a pre-employment requirement, you will be required to read our safety booklet, which will assist you in becoming more safety conscious. A test will be administered, and a passing grade required before you are placed to work.

Employee safety in the workplace is of the utmost importance to Veracity Resourcing and Services LLC. In some instances, the use of personal protective equipment is required to perform your job in a safe and effective manner. This office can provide you with the necessary equipment, if not issued by the client. AT ALL TIMES, WEAR THE REQUIRED PERSONAL PROTECTIVE EQUIPMENT WHEN NECESSARY. Failure to comply with safety requirements will terminate your employment with Veracity Resourcing and Services LLC.

KEEP US INFORMED. Veracity Resourcing and Services LLC. has established an “open door” policy with all employees. We invite you to communicate your ideas, concerns, comments or complaints; this will serve to improve working conditions within the company you work. Speak to your staffing coordinator or use the suggestion box provided in the lobby of each of our offices.


REQUIRED TEST AND IN-SERVICES


    1. HIPPA

      • The loss of privacy is one of the main concerns many patient/clients express. By respecting your patients/client’s privacy, you are not only fulfilling a principal company policy but, representing the common courtesy that all of us expect.

      • All patients’ information is confidential and is not to be discussed. This includes name, telephone number, address and patient/client’s home are not to be repeated.

      • Test to be taken at orientation and in-service, provided from Veracity Resourcing and Services LLC.


    2. OSHA AND INFECTION CONTROL

      • OSHA policies will be as following by state and government guide lines.

      • Infection control policies will be as following by state and government guide lines.

      • Test to be taken at orientation and in-service, provided from Veracity Resourcing and Services LLC.


    3. TRANSFRRING & LIFTING

      • Know the disability of your patients and clients.

      • Explain to the patient/client what you are about to do and try to motivate them.

      • Do NOT rush the patient/client: let them go at their own pace.

      • Gather and assemble the equipment, walker or wheelchair (locked wheels)

      • Adjust the bed to a low position.

      • Bend your knees and not your back.

      • Keep a wide base of support with your feet.

      • Keep the patient/client as close to you as possible.

      • Always use a gait belt when transferring.

      • Training and Test provide from Veracity Resourcing and Services LLC.

    4. RACE & PASS RACE

      • Rescue and remove patient/clients from danger, Close the door behind you.

      • Alarm, pull the nearest fire alarm, Execute your fire plan.

      • Confine and close patient/client’s room doors or evacuate as planned.

      • Extinguish if small fire or keep confined.

        PASS

      • Pull the pin or rupture the cartridge.

      • Aim the nozzle at the base of the flames.

      • Squeeze the trigger or the handle while holding the extinguisher upright.

      • Sweep the extinguisher from side to side, covering the area of the fire with the extinguishing agent.

    5. CONFIDENTIALLY

      • Clinical records and patient/client’s information are held in strict confidence by agency personnel.


    6. PATIENT/CLIENTS RIGHTS & RESPONSIBILITIES

      • Patients/clients rights & responsibilities will be gone over in orientation to meet company and laws requirements.


    7. REPORTING REQUIREMENTS REGARDING ELDERS

      • Abuse reporting, Abandonment, signs and symptoms reporting, atypical symptoms and signs

      • Veracity Resourcing and Services LLC. will provide in services on how to report requirements.


JOB DESCRIPTION(S)


    1. STATE TESTED NURSING ASSISTANT/CNA/HHA

      A paraprofessional person who is specific call trained, competent and performs assigned functions of personal care to the patient in their residence under the direction, instruction and supervision of the registered nurse (RN).

      Policy: Major Duties/Responsibilities

      Personal hygiene & care

      • Bathing: bed, tub, shower, complete supervision of the client bathing activities.

      • Oral hygiene, including denture care

      • Hair care

      • Shaving

      • Skin care

      • Nail and foot care (cleaning only, no cutting)

      • Dressing and grooming Mobility

      • Turning and positioning

      • Assisted transfers and ambulation; with and without assistive devices

      • Encourage coughing & deep breathing

      • Measure intake and output (I&O)

      • Assist with use of bedpan, bedside commode, toileting activity

      • Incontinent care (bladder/bowel)

      • Catheter care, limited to cleansing and positioning of external parts of drainage system and emptying drainage system Nutrition

      • Encouraging and facilitating adequate nutritional and fluid intake

      • Recording nutritional and fluid intake as requested

      • Bed making; occupied and unoccupied including linen change

      • Trash removal

      • Safety

      • Identify and report hazards to immediate supervisor

      • Eliminate safety hazards for clients

      • Reality orientation and sensory stimulation

      • Listen and converse

        MINIMUM QUALIFICATIONS

        1. Must be high school graduate or GED

        2. Must have a STNA certification in good standing

        3. Current CPR/First Aid certification

    2. LICENSED PRACTICAL NURSE

      All nurses are responsible for obtaining and keeping current their licenses, certifications, annual physical exams, TB tests, CPR/First Aide certifications and CEUs.


      JOB DESCRIPTION LICENSED PRACTICAL NURSE

      The Licensed Practical (LPN) provides nursing care and teaching to clients and families. He/She also functions as an Assistant to the physician and Registered Professional Nurse, and is supervised by the RN.

      Qualifications - Graduate of an approved program of practical/vocational Nursing - Licensed as a licensed graduate Practical Nurse in the state where practicing

      • Responsibilities The Licensed Practical Nurse or Licensed Vocational Nurse (LPN/LVN) supplements the nursing care needs of the client as provided by the Registered Nurse and include: Providing services in accordance with agency policies

      • Preparing clinical and progress notes

      • Assisting the Registered Nurse or physician in performing specialized procedures and duties

      • Assisting the Registered Nurse in carrying out the plan of care

      • Assisting the client in learning appropriate self-care techniques - Participates in the planning and coordination of total client care in conjunction with the RN

        • Follows the nursing care plan for each assigned client

        • Observes the client; evaluates the care of the client; applies his/her knowledge of nursing skills to the clients to whom he/she is assigned

        • Accurately reports and records the client’s condition and care, including signs and symptoms which may be indicative of change

        • Prepares clinical/progress notes on the day of the visit and incorporates it in the clinical record weekly; prepares summaries in cooperation with the RN supervisor.

        • Assists the client with the activities of daily living while teaching appropriate self- care techniques

        • Provides and maintains a safe environment for the client - Provides optimum physical and emotional environment

        • Assists the physician and Registered Nurse in complex nursing situations and performing specialized procedures

        • Prepares equipment and materials for treatments observing aseptic technique as required

        • Participates in case conference, in-service, and other programs and meetings as needed

        • Confirm, on a weekly basis, the scheduling of visits with the nurse to coordinate necessary visits with other personnel

        • Perform treatments as assigned per physician’s plan of care. An LVN/ LPN may perform only those treatments for which they are qualified by training and experience to

          perform. If an LVN/LPN provides IV therapy or other technical procedure not included in routine LVN/LPN training courses, they must first show documentation of competency/experience signed by an RN, physician, or specific training program director

        • Other duties as assigned


    3. REGISTERED NURSE

A Registered Nurse administers skilled nursing care to patients on an intermittent basis in their place of residence. This is performed in accordance with physician orders and plan of care under the direction and supervision of the Director of Clinical Services/Nursing Supervisor.

RESPONSIBILITIES


Employee Handbook Version No: 1.0 Date: 1st May 2019